Merrill Gardens

Have been extremely HAPPY with our choice of Merrill Gardens at Rancho Cucamonga. From touring, applying, moving in, and follow-up- the staff was exceptional!! Likewise, they listened to the different needs to ensure that they took the best "action steps" for a quality of life of our dear one. The facility, dining, activities, etc. are thoughtfully constructed with the goal of making these years enjoyable, productive, and rewarding!

Overall we love Truewood. It is much smaller & more personable than [community name removed]. We have found all of Truewood to be very clean. I keep my mom's apt. clean, but they offer that service. One of the best things about Truewood is their friendliness. Every single person on the staff is always smiling & helpful to the residents & their families. Even when we ask about things written plainly in the manual. :). I believe my mom is in very capable hands. The staff takes no chances w/ the health & especially mobility of the residents. That includes meds that need to be taken in an exact manner. Meals are always an issue for my mom, who cooked for herself forever. What Truewood does is offer a "Cook's Chat" so residents can weigh in on what they like & don't like about the various meals & also gives them a chance to have input into future dishes!! (I think it always smells great!). There are usually 3-4 activities a day which offers something for everyone. My mom is still very active so the chair exercises are a good way to start her day. At Truewood, if you want to do something not on the schedule, you can ask or you can start up something yourself! Cost is relative. Truewood is priceless for me- my mom has friends & people she knows are looking out for her.

I would say great. It's very friendly besides it's a "community". This community has everything to let everyone thrive.

Honestly, a 5 for all. I'm very happy. What really stood out to our family was, when I spoke to the residents, something that doesn't always happen, they all were raving about the place and the staff. That was enough for me.

I would say if we couldn't be happier and they should try it. I picked this one because it was the best one for mom in the vicinity she wanted to be. She's very happy there.

All rating questions get 5 stars from me. We are very pleased with Truewood Senior Living Modesto. The facility is in a nice location that is accessible to stores and restaurants.

The facility is top notch, very modern clean, almost like walking into a 5 star hotel. I was greeted with smiles and helpful personnel. Seemed very professional and have not had any issues. My father in law has been moved to hospice which they provide. Very clean and organized, being I'm in another state and have only been there probably 10 time's the staff seemed very nice and most importantly attentive to the patient.

The staff is very friendly. House ,keeping, maintenance, and dining. Along with the front desk. Patience and kindness with those who live in the building. Treat them as you would like to be treated. Activity Director is working at a disadvantage because of the physical and mental capabilities of some. She does an outstanding job of trying to incorporate all into activities.

Turners Rock Senior Living Community is a new Facility and is beautiful and clean. The staff is very friendly and there is a feeling of community among the residents. We would recommend this community to other families as well.

Everyone is very friendly and congenial.

My mom is currently a resident at The Pines of Newmarket. I really like it there. The staff is great. They are very friendly and my mom is well cared for. The other residents are friendly, as well. We had a great tour and the move in was a very easy process. The activities are well planned. I hear from them often, so no issues on communication with the family and you can visit anytime at all. I would recommend The Pines of Newmarket to others!

I am currently a resident at Truewood by Merrill New Bern and everything has been great for me at this facility so far. It's been a great experience. The facility and staff are extremely helpful and friendly. The meals are excellent. The housekeeping has been excellent, as well. This facility offers Independent Plus, which is Independent Living with separate assistance. I have an aide that comes in for two hours in the morning and two hours in the evening, which has been perfect for me. I would highly recommend Truewood by Merrill New Bern to others!

I recently relocated my mom from another memory care facility to Merrill Gardens and the staff made sure the transition was as smooth as possible. The living space and common areas are extremely clean and have a calming effect. The program director is very caring and knows how to provide an enriching and enjoyable experience for that type resident. My mom is very happy there and that has given my family great peace of mind. Also, the restaurant style food is fabulous and also enjoy having meals there.

My father in law, though he is not thrilled to be there, has made wonderful progress with gaining weight and being more active. The staff are caring and we know he is safe. He also enjoys the happy hours. There is just so much to do. Gabby has been wonderful and patient. She is so responsive, again, we know he is in the right place. And truly many kudos for 'A Place for Mom'. What a wonderful organization. Thank you for all that you do.

If we could give the friendliness of the staff a 10, we would! Had high expectations for Turners Tock before moving in....after moving in, they exceeded expectations. We made the right choice. [name removed] is amazing. Based on the experience we have had so far, we would 1000 times yes, yes, yes recommend them to other families. Seriously it's an amazing place to live and the staff and residents have all been soooo gracious. It made a tough move, actually a positive experience.

These people are extremely nice. Everything my father needs they offer. They take him to his doctors appointments and have activities to help him meet new people. He enjoys all of the meals. In fact, he goes down three times a day and meet up with his friends. Every single time we need to talk to someone at the front desk they are beyond helpful. My dad was one of those people who was absolutely against going into a assisted living place, but he really enjoys it.

Everything has been great except for the activities - there could be more activities for the residents to do. The value for cost is a burden but overall I think it is fair. Based on the experience we have had so far, I would absolutely recommend this community to others.

The reason we gave the meals and dining a 3 out of 5 is because - a) meats are overcooked and tough at least half of the time. The exception is seafood which is good; b) small vegetables portions; c) no options for seasoning preferences such as offering mild and spicy versions for specials and a la carte entrees. That said, recently the chef(s) have been more experimental with specials and have had success with the Asian/Middle Eastern dishes and the Coq au Vin. Asian/Middle Eastern has been spicier and the chicken legs in the Coq au Vin were perfectly prepared. More of that would be great!

Great people and great facility. We picked this community because of the price and the neighborhood approach.

We moved our mom in a few months ago. There are so many things to do. Nice staff, clean facility. Flavored water in the lobby, holiday decorations. It's just beautiful. Highly recommend. The top outside area is so pretty with all the plants, flowers and veggie garden. And the view!! It can't be beat.